Rake

    Lifetime deal

    Connect and collaborate across channels on the one-stop messaging platform for all stakeholders

    Between Slack, LiveChat, email, workflow updates, and project due dates, your team is always on the verge of sitcom-level misunderstandings. (“‘Higher traffic’? I thought you said ‘Hire Travis’!”)

    But poor communication is no laughing matter when something important falls through the cracks and it costs your business.

    Get your team in perfect harmony with an all-in-one web platform that effortlessly combines messaging and collaboration.

    Introducing Rake.

    TL;DR

    Simplify team communication with private DMs, channel conversations, and more
    Alternative to: Slack and LiveChat
    Access a two-way omnichannel chat with custom website widgets and integrations
    Best for: Sales teams, schools, teams, and online marketplaces looking to improve collaboration with a unified messaging hub

    Overview

    Rake is a centralized messaging web platform that simplifies omnichannel and workplace messaging with efficient and easy-to-use tools.

    With Rake, you get a multipurpose solution with critical team collaboration tools like channel conversations and direct messages.

    So unlike your weekly book club, everyone on your team will be on the same page. (“You guys, The Girl on the Train and The Girl from the Train are two different novels.”)

    And Rake’s omnichannel chat even connects you to site visitors, social media fans, customers, and prospective clients, so you can easily grow your sales and improve customer service.

    Direct messaging and channel conversations help your team collaborate, close deals, get results, and resolve problems faster.

    Rake is your dream messaging platform: it incorporates familiar features from other popular collaboration and chat tools.

    Everything you need is in one place, too, so you can share your messages, ideas, announcements, links, files, documents, images, calendar appointments and more!

    And don’t worry—with the genius Rake mobile app, you can stay connected even when you’re on the go.

    Thanks to the Knowledge Base feature, your team can keep track of key information and FAQs without the hassle.

    And because knowledge is power, you can even extend the Knowledge Base to your website, which integrates perfectly into active chat conversations for your customers.

    Improve overall response consistency across your team, both internally and on your website with the Knowledge Base function.

    Best of all? Chat conversations are searchable, so you can quickly circle back to your colleague’s latest epiphany. (“Hear me out—what if we had Summer Fridays in the winter?”)

    Rake lets you perform searches across conversations with filters by channel, customer, date, platform, channel, and user—the options are endless!

    Of course, all messages are also encrypted in transit and at rest natively, so you never have to worry about security.

    And with Rake’s 2-way omnichannel chat, you can connect with your customers on the most popular messaging platforms and digitally meet them wherever they are.

    You’ll seamlessly establish a consistent customer experience, boosting convenience and maximizing business opportunities.

    The 2-way omnichannel chat lets you connect with your customers on all the most popular messaging platforms.

    You can instantly activate Rake’s highly-customizable live chat just by adding a single line of javascript.

    And because all the settings are managed server-side, you can install it and forget it. Talk about low maintenance!

    Plus, with Rake’s Website Visitor Monitoring feature, you get real-time notifications about new site visitors with a rundown of their location and which site brought them to you.

    So unlike the pitfalls of online dating, you’ll know exactly what your site visitors are looking for and how to close those deals.

    Get real-time notifications about site visitors and send out targeted chat messages that help you close deals.

    We all know how hard task management is. (RIP to the Moleskine planner you bought on a whim and never used.)

    Rake’s Task Management feature steps into the 21st century, with a simple and organized interface that keeps your team accountable.

    Use Task types to define workflows, due dates, assignees, and webhooks, so your team can always be responsive and on track for success.

    The Task Management feature offers chat integration, custom types, assignments, and reports to help your team exceed goals.

    Just because you can get in touch with your team on dozens of platforms doesn’t mean you should. (“What do you mean, you don’t want to follow me on Spotify? My playlists are fire.”)

    You can’t afford to waste your workday hoping everyone will magically be in sync.

    That’s why Rake takes care of centralizing communication for you, so your team can get back to doing what it does best.

    Get lifetime access to Rake today!

    P.S. Learn how to use Rake like a pro by catching our training webinar replay here: Webinar Replay!

    NEW: No codes, no stacking—just choose the plan that’s right for you!

    Plans & features

    Deal terms & conditions

    • Lifetime access to Rake 25 Plan
    • No codes, no stacking - just choose the plan that's right for you
    • You must activate your license within 60 days of purchase
    • All future 25 Plan updates
    • Ability to upgrade/downgrade between 5 license tiers
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    60 day money-back guarantee. Try it out for 2 months to make sure it's right for you!

    Features included in all plans

    • Website live visitor monitoring
    • Web live chat
    • Website visitor chat invitations
    • Direct & Channel messaging
    • File-image-document sharing
    • Programmable proactive messages
    • Session transfer
    • Session monitoring/takeover
    • Two-way SMS number
    • Connect live agents
    • Facebook messenger
    • Google business messaging
    • Enhanced messaging tools
    • Task types & Tasks
    • Quick messages
    • Conversation tags
    • Knowledge base
    • Mobile app
    • Real-time alerts
    • Analytics
    • Robust search
    • Customer integrity
    • Account manager
    • Onboarding consulting
    • Roles and permissions

    From the founders

    March 03, 2021

    Hello Sumolings!

    The Rake team is excited to be launching our lifetime deal with AppSumo.

    We started Rake because we couldn’t find one application that could handle all messaging for a business; including internal (think Slack), website chat (think Live Chat), SMS, and third-party messaging systems (like Facebook Messenger).

    What does this look like for an organization? Miles, in support, is using Rake to chat with a customer who is using Facebook Messenger. Miles is also chatting with Mary in development in a direct message. Mary, in turn, is using Rake to chat with coworkers in her #dev channel to ask about how to support Miles’ customer. Brad, in sales, has connected with a customer on their website using Rake’s visitor monitoring tools, while also handling an inbound website chat and two inbound SMS conversations from prospects. When Brad has a big sale on the line, he reaches out to Erin, his manager, who is able to respond quickly via the Rake mobile app. The full team is leveraging built-in Rake tools, like visitor monitoring, searchable knowledge base, task management, and customer lookup. Rake is the organization’s communication hub.

    Our monthly plans do not limit search and message history and include all of our features and integrations. We normally price by user count, but today we're offering lifetime access for a range of prices starting at just one $49 payment for 25 users up to $245 for unlimited users and 100 workspaces in Rake.

    Customers and prospects expect to communicate on their terms. Businesses need a better platform to successfully manage multi-device, multi-platform communication.

    This is why businesses use RAKE. We simplify the critical world of business communication.

    Today, we work with contact centers and health clinics and franchises and education centers and hospitality companies and online marketplaces and last-mile delivery companies – but we’re built to serve even more.

    Rake makes it simple.

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